User Name
This is the name that you will use to log in. You may use any combination of letters and numbers including an e-mail address.
Once you have completed registration you will not be able to change this.
Account Email
Enter a valid e-mail address where password reminders can be sent if required.
By default, we may use your account email address to send news and other mailings, but this can be to a different address if you prefer. You can change the mailing address and preferences for mailing once you have registered. Look for Manage Profile in the account button at the top of each page.
If you are no longer able to access your account email address you will not be able to reset your password if you have difficulties logging in. Please contact us if you are unable to access your account for this reason.
Security question
The security question and answer is an additional step to keep your account secure in the event that you have to reset your password.
When you request to reset your password we will ask you the question that you have provided here. You will also be asked for the answer to this question.
The question can be anything that you will find memorable but it should also be a question that no-one else might guess or know from the information they have about you or can find out from publicly available sources.
Instead of providing a set list of questions we leave it up to you to decide what question to answer, and it's your opportunity to get creative and keep your account more secure at the same time. If you need some guidance on the kind of question you should enter here, read the following short guide to security questions:
What makes a good security question?
A good security question produces answers that are:
- Safe: cannot be guessed or researched
- Stable: does not change over time
- Memorable: can remember
- Simple: is precise, simple, consistent
- Many: has many possible answers
Examples of Good, Fair, Poor Questions
What is the first name of the person you first kissed?
What is the last name of the teacher who gave you your first bad grade?
What was the name of your primary school?
In what city or town does your nearest sibling live?
What time of the day were you born?
What is your pet’s name?
In what year was your father born?
What is your favourite _____?